Irrigationtime Ltd Privacy Policy

The type of personal information we collect 

We currently collect and process the following information:

  • Your name

  • Address

  • Phone number

  • Email address

  • Other information necessary for providing our services

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you, via email or telephone, for one of the following reasons:

  • To enable a quotation or site inspection

  • To enable us to conduct our primary business activities to design, install, repair or service your irrigation system

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Your website, in order to contact you directly regarding our services


We use the information that you have given us in order to:

  • Contact you regarding current or prospective works

  • Contact you to issue quotations or invoices

  • Contact you to promote further/new business between us


We may share this information with the following third parties, with your permission:

  • The Local Water Authority, for means of compliance with regulation and auditing purposes

  • Gardentime Designs Ltd, for means of providing gardening services


Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Robert Parish using any of the contact methods available on our website

(b) We have a contractual obligation

How we store your personal information 

Your information is securely stored. 

We keep your information only while it is relevant for our core business activities, or for our own internal record keeping with regards to historic work or auditing. Information is stored electronically within the content of password protected sent/received emails between you and Irrigationtime, or within a password protected database, and will be deleted on request. 

Links to other websites

Our website may contain links to other websites of interest. Please note that once you leave our website, we have no control over how your personal data may be used or collected elsewhere.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information. 

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at robert@irrigationtimeuk.com if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at robert@irrigationtimeuk.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

 

Irrigationtime Ltd Cookie Policy

Our website uses cookies to (small text files our website places on your computer to provide you with the best service possible) to enable the necessary functionality of the platform. We may also use analytics cookies to improve our services and for advertisement purposes. 

Users have the option to decline the use of non-essential cookies.

More information about the names and types of cookies our website host Squarespace uses can be found here:

Irrigationtime Ltd’s Privacy and Cookie Policies were last revised March 2024.